Privacy Policy for Ink Quill Cafe
At Ink Quill Cafe, we are committed to protecting the privacy and security of your personal information. This privacy policy explains how we collect, use, and safeguard the information you provide to us when you visit our site, engage with our services, or interact with us.
Information We Collect
We may collect personal information that you voluntarily provide to us when you:
- Make a purchase: When you buy coffee, baked goods, art supplies, or book a calligraphy class or commission, we collect details necessary to complete the transaction, such as your name, payment information, and contact details (email or phone number for order updates).
- Register for a class or event: We collect your name, contact information, and any relevant preferences or skill levels to facilitate your participation.
- Sign up for our newsletter: We collect your email address to send you updates, promotions, and information about our offerings.
- Contact us: When you send us inquiries through our site, email, or phone, we collect the information you provide to respond to your request.
- Participate in surveys or promotions: Voluntarily provided demographic information or feedback.
Automatically collected data may include your IP address, browser type, operating system, referring URLs, and how you interact with our site. This helps us understand visitor behavior and improve our online platform.
How We Use Your Information
We use the information we collect for various purposes, including:
- Providing and managing services: Fulfilling your orders for coffee, food, art supplies, processing class registrations, and managing bespoke calligraphy commissions.
- Communication: Sending you confirmations, updates about your classes or orders, and responding to your inquiries.
- Marketing: With your consent, sending you newsletters, promotional offers, and information about new products, services, or events at Ink Quill Cafe.
- Improving our offerings: Analyzing how our online platform is used to enhance content, navigation, and user experience.
- Security and legal compliance: Protecting against fraud, unauthorized transactions, and other liabilities, and complying with applicable legal requirements.
Sharing Your Information
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties without your consent, except in the following circumstances:
- Service Providers: We may share information with trusted third-party service providers who assist us in operating our site, conducting our business (e.g., payment processing, email delivery, web hosting), or servicing you, provided those parties agree to keep this information confidential and comply with data protection regulations.
- Legal Requirements: We may disclose your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.
Data Security
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. These measures include using secure servers and encryption for sensitive data.
Your Data Protection Rights (GDPR)
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data. These rights include:
- The right to access: You have the right to request copies of your personal data.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us using the information provided below.
Cookies
Our site may use "cookies" to enhance user experience. Your web browser places cookies on your hard drive for record-keeping purposes and sometimes to track information about them. You may choose to set your web browser to refuse cookies or to alert you when cookies are being sent. If you do so, note that some parts of our online platform may not function properly.
Third-Party Links
Occasionally, at our discretion, we may include or offer third-party products or services on our site. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Changes to this Privacy Policy
Ink Quill Cafe has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
Contacting Us
If you have any questions regarding this privacy policy, you may contact us using the information below:
Ink Quill Cafe
118 Queen Street West,
Suite 200,
Toronto, Ontario,
M5V 2C8
Canada